It is estimated that businesses will use machines to carry out 80 percent of conversations with consumers by 2020. The speed with which artificial intelligence (AI) is being adopted across industries in Switzerland is astounding. Yet many companies still view AI as something to be feared.
We live in a new business era of intelligent automation (IA). Understand how IA is changing the rules of the game and what is required of us to play along. Work with your employees to utilize technology to become a transformative business.
Boards are ramping up investment in data security and privacy to become GDPR compliant, according the 2018 Harvey Nash/KPMG CIO Survey, to avoid data breaches which have reached an all-time high. In Switzerland, half of the survey participants were still GDPR non-compliant as of 3 April 2018.