Cyber attacks and their consequences have been a reality faced by Swiss businesses for some time now: A survey conducted by KPMG Switzerland shows that nearly half (42%) of the companies that have been the victims of a cyber attack suffered financial losses and dis-ruptions to their business activities as a result.
Geopolitical volatility, renationalization trends, fundamental demographic shifts and rising rates of cyber attacks are the biggest business risks faced by business leaders around the globe. All in all, the 1,300 corporate leaders surveyed by KPMG as part of this year’s CEO Outlook seem to be realistic and accordingly pragmatic.
Customers’ expectations of insurers are changing rapidly. They demand swift, direct support no matter where and in what situation they are. Utilizing mobile technology is central to your ability to meet their needs. Are you confident that your mobile-based customer experience is up to the task?