Digital Transformation

Robots – don’t fear them, use them

We live in a new business era of intelligent automation (IA). Understand how IA is changing the rules of the game and what is required of us to play along. Work with your employees to utilize technology to become a transformative business.

Love it or hate it, we insurance practitioners cannot avoid digitalization

Digitalization helps us manage our business better. It helps us to be more efficient and effective. And most importantly, it helps us serve our customers in a friendlier way.
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Swiss CIOs walking a difficult tightrope

Boards are ramping up investment in data security and privacy to become GDPR compliant, according the 2018 Harvey Nash/KPMG CIO Survey, to avoid data breaches which have reached an all-time high. In Switzerland, half of the survey participants were still GDPR non-compliant as of 3 April 2018.
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Dangerous solo efforts in the fight against cybercrime

Cyber attacks and their consequences have been a reality faced by Swiss businesses for some time now: A survey conducted by KPMG Switzerland shows that nearly half (42%) of the companies that have been the victims of a cyber attack suffered financial losses and dis-ruptions to their business activities as a result.
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CEO Outlook: Pragmatism in uncertain times

Geopolitical volatility, renationalization trends, fundamental demographic shifts and rising rates of cyber attacks are the biggest business risks faced by business leaders around the globe. All in all, the 1,300 corporate leaders surveyed by KPMG as part of this year’s CEO Outlook seem to be realistic and accordingly pragmatic.
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From insurance coverage to companion: becoming the customer’s mobile friend

Customers’ expectations of insurers are changing rapidly. They demand swift, direct support no matter where and in what situation they are. Utilizing mobile technology is central to your ability to meet their needs. Are you confident that your mobile-based customer experience is up to the task?
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