Stop insider threat before it walks through the door. Robust screening and vetting processes alongside traditional recruitment strategies can help spot red flags. And the periodic review of existing employees is also an essential countermeasure. Above all, when in doubt, seek outside help.
The constant reports of misconduct highlights how banks and their supervisors are still struggling to get to grips with corporate culture and conduct. Culture and conduct starts from the top, but it must be reinforced by the tone at the middle, and critically the tone at the customer front line. How do you embed a ‘good’ culture in your organization?