Insurance

Eine neue Sicht auf Schweizer Direktversicherer

Erstmalig wurden dieses Jahr «Berichte über die Finanzlage» der Schweizer Versicherer veröffentlicht, die spannende Einblicke in das Kapitalmanagement, die Governance, sowie die Risiken und Solvabilität einer ganzen Branche gewährt.

Love it or hate it, we insurance practitioners cannot avoid digitalization

Digitalization helps us manage our business better. It helps us to be more efficient and effective. And most importantly, it helps us serve our customers in a friendlier way.
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Dynamic risks on the rise: the CRO’s role in creating impact

As changes in regulation, technology and customer expectations accelerate, Swiss financial institutions are confronted with a highly complex risk landscape. To what extent does your organization still rely on backward-looking methods that frame risks as static, isolated objects?
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From insurance coverage to companion: becoming the customer’s mobile friend

Customers’ expectations of insurers are changing rapidly. They demand swift, direct support no matter where and in what situation they are. Utilizing mobile technology is central to your ability to meet their needs. Are you confident that your mobile-based customer experience is up to the task?
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Transformative times: Where next for Switzerland’s insurers?

Swiss insurers are no strangers to change. New technologies and ways of working are transforming our industry. In this series of articles, we share our insights into what will be the key challenges and opportunities over the coming year, and what Switzerland’s insurers need to do to stay ahead.
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Outsourcing bei Versicherungen und Banken im Zeitalter der Digitalisierung

Am 5. Dezember 2017 hat die FINMA das prinzipienbasierte Rundschreiben 2018/3 «Outsourcing – Banken und Versicherer» veröffentlicht. Die Verantwortung der Umsetzung liegt nun bei den Instituten selbst, was faktisch dazu führt, dass sich mit der Zeit ein Marktstandard etablieren muss.
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