Boards are ramping up investment in data security and privacy to become GDPR compliant, according the 2018 Harvey Nash/KPMG CIO Survey, to avoid data breaches which have reached an all-time high. In Switzerland, half of the survey participants were still GDPR non-compliant as of 3 April 2018.
Cyber attacks and their consequences have been a reality faced by Swiss businesses for some time now: A survey conducted by KPMG Switzerland shows that nearly half (42%) of the companies that have been the victims of a cyber attack suffered financial losses and dis-ruptions to their business activities as a result.
Customers’ expectations of insurers are changing rapidly. They demand swift, direct support no matter where and in what situation they are. Utilizing mobile technology is central to your ability to meet their needs. Are you confident that your mobile-based customer experience is up to the task?