Digitalization has come a long way in the past few years, moving from buzzword to strategic imperative. Driven by a quest for efficiency and effectiveness, and by the growing demands and expectations of customers, regulators and other stakeholders, it now touches almost every part of our businesses.
Chief Risk Officers of (re)insurance companies are presented with a long awaited opportunity to reposition the profile of their function and create value for customers, shareholders and the public at large but their departments need to evolve rapidly to cope with the challenges this entails.
Insurers are rethinking their business models to meet customers’ evolving expectations, to seize opportunities arising from digital labor and to navigate the complexity of claims management, data and governance. Find out how in KPMG’s latest Clarity on Insurance Digitalization.