The wait is finally over. On 15 October 2016, the International Organization for Standardization published the much-awaited ISO 37001 standard on anti-bribery management systems. The world of anti-corruption experts is abuzz with predictions on the importance and likely impact of the new standard.
The word ‘change’ conjures up a myriad images and expectations. For some, it represents a threat. For others, it is possibility and potential. Which one it turns out to be for Swiss non-life insurers depends on how they grasp the need for transformation amid current challenges to the status quo.
The constant reports of misconduct highlights how banks and their supervisors are still struggling to get to grips with corporate culture and conduct. Culture and conduct starts from the top, but it must be reinforced by the tone at the middle, and critically the tone at the customer front line. How do you embed a ‘good’ culture in your organization?